Frequently Asked Post-Op Questions (FAQs)
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You will receive a call immediately following your pet’s procedure to let you know their status and the outcome of the procedure or surgery.
In addition, you will receive a call from us every morning that your pet is in the hospital. We perform rounds first thing in the morning and then call you with an update. We will also call you in the evenings — offering an update on how your pet did throughout the day.
“Given the recent changes regarding building occupation restrictions, please inquire regarding visitation. During Covid, in-person visits are restricted to end-of-life visits.”
When your pet is ready to go home, we ask that you pick up your pet while the surgical service is still in the hospital (typically between the hours of 10 a.m. to 5 p.m., Monday through Friday and 10 a.m. to 2 p.m. on Saturday) so we can prepare you properly. Staff will review your written instructions, review medications and gladly address any concerns you may have.
After a pet’s undergone a procedure, questions are common. If you have any questions or concerns, please don’t hesitate to call! If your call is after hours, just leave a voicemail and we’ll get back to you the next business day. If your call is of an urgent nature after hours, call the hospital and inform the emergency service of your concerns.